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FAQs

WORLDWIDE SERVICE | CAA APPROVED | FULLY INSURED

5 Star Rated Service

International Service

5.1K

Ultra HD Video

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CAA

Approved

  • What about flying in wind and rain?
    The UK weather is unpredictable at the best of times, aerial drone operations need to be undertaken in fairly good conditions to ensure safety and that you receive the best quality media. We can fly in winds gusting up to 22mph. Our advanced camera gimbal system gives very smooth shots in winds of up to about 15 mph. Our drones are capable of flying in light rain but rainwater on the camera lenses can spoil any shots. So if we need to cancel due to the weather, we will rearrange at the earliest opportunity at no extra cost to you.
  • What about flying in cold or freezing weather
    Our drones will fly in temperatures from -10°c to 40°c. In very cold weather we make sure the battery packs are warmed and kept warm before flying. The maximum drone flight times on one battery of 46 minutes can be reduced by up to 50% in very cold temperatures.
  • What if we have bad weather on the day?
    We monitor the weather forecast 5 days in advance of any shoot. If the signs are not good we talk to the client 48 hours prior to the shoot. If we both decide to stay with the day and we have bad weather, our pilots will wait on site as long as possible in the hope of a break in the weather. If we have to re-schedule a date because of weather the booking deposit is transferred to the new date. Weather is known business risk in the UK so we are as flexible as possible to ensure that bookings can be rearranged.
  • How long can we fly?
    The maximum flight time on a single battery in normal conditions is upto 46 minutes. On average we fly up to 35 minutes before landing and changing the battery. We carry spare pre-charged batteries on each shoot. It only takes a few minutes to change the battery and get back in air. So we are able to fly all day with very little disruption.
  • Can we fly indoors?
    Yes – We can fly indoors but we need space. We have flown in warehouses, studios and for safety we can install propeller guards for indoor flights. Our drones are battery powered with electric motors so there is no worry about polluting the environment. The dynamics of flying indoors are different. The construction and materials in the building can affect how the drone UAV flies. 95% of the time there are no issues with flying indoors but safety is our number one priority. Only a short flight test can give us the final answer.
  • Can I see what is being filmed?
    Yes - We stream the aerial drone footage in real time to the pilot’s remote controller which allows the client on the ground to see what the aerial camera is capturing. This lets us to adjust the camera pan, tilt, framing and drone flight path as we fly to get the best shots.
  • Do Drone Photography Services work outside the UK?
    Yes we do. However unmanned aerial vehicle (UAV) flying rules and regulations vary from country to country. Please ring us to discuss you requirements.
  • What is our drone range and speed?
    The maximum airspeed of our drones is over 47 mph. Our maximum range permitted by the CAA is 500m with the pilot maintaining a visible line of sight at all times to the UAV. Our maximum permitted altitude by the CAA is 400ft.
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